Question 1

What is TaongaFarmacy?

Accepted Answer

TaongaFarmacy is a collective of growers, makers, and healers dedicated to poison-free living, heritage skills, and the restoration of our natural world. We offer handmade products, workshops, courses, and a community space for learning and connection.

Question 2

How do I place an order?

Accepted Answer

You can browse our shop, add items to your cart, and proceed to secure checkout powered by Stripe. You can checkout as a guest or create an account to track your orders.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe. Payments are processed securely and encrypted.

Question 4

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location. Most orders within Aotearoa are dispatched within 2-3 business days. International orders may take 1-2 weeks.

Question 5

Can I return or exchange products?

Accepted Answer

We offer returns and exchanges within 30 days of purchase. Items must be unused and in original condition. Contact us for a return authorization.

Question 6

How do I join a workshop or course?

Accepted Answer

Browse our Learn section to view available workshops and courses. Click on an offering to see details and booking options. You can book directly through the website.

Question 7

Is there a community forum?

Accepted Answer

Yes! Our Community section includes a forum where members can share knowledge, ask questions, and connect with others interested in regenerative living and heritage skills.

Question 8

How do I create a profile?

Accepted Answer

Sign in with your email to create a profile. You can add a display name, bio, location, and avatar. Your profile helps you participate in the community and track your orders and bookings.

Frequently Asked Questions